Who owns the empire we build together?

You own everything—100% of the code, accounts, and profits. After final payment, we transfer the entire SaaS empire to your control. You become the sole owner of your money-printing machine.

Any sneaky fees lurking around?

Zero. Your investment covers our expertise. You handle third-party costs (hosting, AI, ads) directly in your own accounts for complete transparency. What you see is what you pay.

How bulletproof are your guarantees?

Bulletproof. Miss a milestone? We add free support. No customers after our marketing? We keep working free until get first customers. We put our money where our mouth is.

Can you really get customers before launch?

Absolutely. We build your customer magnet (waitlist) in week 1. While we code, we're collecting dream customers. Launch day becomes 'opening day' of your profitable empire, not a hope and a prayer.

Do we start with a strategy session?

Always. Every empire starts with a 30-minute strategy call to align on your vision, target customers, and success metrics. No payment until we're both confident this will print money.

Can I split payments?

Yes. You can pay in up to 6 installments. The first installment reserves your slot; the schedule is agreed in writing. Note: launch and handover timing assumes your installments stay current.

What do you need from me each week?

A 30-45 min weekly review, timely decisions (24-48h), and domain inputs (pricing, positioning, examples). We draft first; you approve.

Who pays for ad spend and marketing tools?

You do. We connect your ad accounts (Meta/Google/LinkedIn), email/CRM, and analytics so costs are billed directly to you for full transparency. If your plan includes an ad-credit match, we apply it in your account per the amount shown on the pricing card.

Do I own the leads and my ad data?

Yes—100%. All leads, audiences, pixels, and data live in your accounts. We don't resell or reuse your data.

Can you work on my existing codebase?

We'll do a quick audit and advise refactor vs. rebuild. If your current stack is solid, we keep it; otherwise, we rebuild for speed and long-term cost.

What if I already have an MVP?

Great. We'll audit it and recommend refactor vs. rebuild. Sometimes keeping the DB and rewriting the app yields the best outcome—your call with our guidance.

How do scope changes work?

We keep a shared backlog. If a new idea appears mid-build, we'll either (a) trade it for something of equal effort, or (b) schedule it for post-launch. No surprise change orders.

What happens if I pause and want to resume?

You can request a pause at the end of any paid month (14-day notice). Rescheduling depends on open slots—we'll place you in the next available cohort. If we're at capacity, we'll offer the earliest date and keep your scope/price on file.

How do you compensate for late deliverables?

If we miss an agreed milestone, we add the same amount of time to your post-launch support window at no extra cost (e.g., 7 days late → +7 days of support). This sits alongside any credit terms in your guarantee.

Will you set up analytics & tracking correctly?

Yes—events, funnels, source/medium, UTM discipline, and dashboards. You'll know which channels and messages convert.

What exactly counts as a qualified lead?

A contact that matches your ICP (industry/role/company size), passes verification (valid email/identity), and shows recent intent (clicked, replied, booked, or visited key pages). You'll see the rubric in your CRM.

Who writes the copy for the landing page and emails?

We draft it (with AI assist), tune it to your voice, and iterate based on data. You approve final versions.

Can I mix web and mobile in a single build?

Yes, depending on the plan/scope. If you need full parity across web + native, we'll quote it as Custom; otherwise we can ship web plus a slim mobile companion on Pro.

What about mobile apps and app-store publishing?

We support web and mobile. App-store developer accounts (Apple/Google) must be in your name; their fees are paid by you. We handle submissions if in scope.

Can I request special features (SSO, audits, big migrations)?

Yes—flag them early. Items like SSO/SAML, HIPAA/SOC2, or large data migrations may move the project to Custom so we can plan risk, timelines, and infrastructure.

After launch, can I choose maintenance only (no growth)?

Yes. We can provide a lightweight maintenance retainer, or hand everything to your team—your choice.

How do you ensure performance & reliability?

We define a performance budget, add monitoring/alerts, and test key flows before launch. Typical targets: Lighthouse ≥ 90 (mobile) and p95 interaction latency under a reasonable threshold for your app type.

Can I bring in my own designer/dev partway through?

Yes—as long as we keep a single source of truth (monorepo/design system) and one decision owner. We'll coordinate handoffs to avoid velocity loss.

Who pays for AI usage (model/API fees)?

You do. AI costs (e.g., OpenAI/Anthropic/Azure) run on your billing with budgets, caps, and alerts we configure. We also choose cost-effective models per task and cache results where possible.

If we pause, do you keep working on marketing?

No, the growth work pauses with the build.

Do you work in my time zone?

We operate async-first with a fixed weekly demo and a Slack/Hub channel. Typical response time is 24-48h on weekdays; urgent issues have a defined escalation path.

Legal Disclaimer

Important legal notices and disclaimers regarding SaaS Launchpad services, results, and business outcomes.

Important Legal Notice: This disclaimer forms part of our Terms of Service and should be read carefully before engaging our services.

1. General Disclaimer

The information provided on this website and in our communications is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.

2. Business Results and Performance

No Guarantee of Specific Results: While we provide service guarantees as outlined in our agreements, individual business results may vary significantly based on numerous factors including but not limited to:

Market conditions and competition
Client execution and follow-through
Industry-specific challenges
Economic and regulatory changes
Target audience and market demand
Client's existing business foundation

3. Revenue and Financial Projections

Any revenue figures, growth projections, or financial outcomes mentioned in our marketing materials, case studies, or consultations are:

Based on specific client circumstances that may not apply to your situation
Historical results that do not guarantee future performance
Examples for illustrative purposes only
Subject to market conditions and external factors beyond our control

Past Performance Disclaimer: Past results achieved by our clients do not guarantee future results for any new client. Each business is unique and faces different challenges and opportunities.

4. Technical and Software Disclaimers

Software Development

All software is provided "as is" without warranty of any kind
We do not guarantee uninterrupted or error-free operation
Third-party integrations are subject to their respective terms and limitations
Technology landscapes change rapidly; future compatibility is not guaranteed

AI and Machine Learning Features

AI features are based on current technology and may have limitations
AI-generated content may require human review and editing
AI performance depends on data quality and training parameters
We do not guarantee specific AI performance metrics or outcomes

5. Marketing and Sales Disclaimers

Customer Acquisition

While we offer customer acquisition guarantees in certain packages, the following limitations apply:

Customer acquisition depends on market demand for your specific product
Results vary based on industry, target audience, and competitive landscape
External factors (economic conditions, regulatory changes) may impact results
Client cooperation and prompt decision-making are required for optimal outcomes

Marketing Performance

Advertising performance varies based on industry, audience, and timing
Ad platform policies and algorithms change frequently
Market saturation and competition affect campaign effectiveness
Conversion rates depend on product-market fit and pricing strategy

6. Third-Party Services and Integrations

Our services often integrate with third-party platforms and services. We disclaim responsibility for:

Third-party service outages or performance issues
Changes to third-party terms of service or pricing
Data breaches or security issues at third-party providers
Functionality changes or feature deprecation by third parties
Compliance issues arising from third-party service use

Currently Used Third-Party Providers

Resend (email) and Calendly (scheduling): Resend is used for transactional emails (and marketing emails if you opt in). Calendly enables meeting scheduling. Email analytics may use a 1px tracking pixel to record opens/clicks; you can reduce this by disabling remote images in your email client and by unsubscribing from marketing emails at any time. Scheduling availability depends on third-party systems and networks.
Google Analytics (GA4): used to understand aggregate website usage. IPs are anonymized; data is aggregated. Google Signals and ads features are not enabled. Opt-out: browser add-on.
Vercel (hosting): used to host our application and process server logs (IP address, user agent, request metadata) for security and operations. We do not use Vercel cookies for tracking. Preview sessions may set essential Next.js preview cookies only. See Vercel Security.

7. Professional Advice Disclaimer

SaaS Launchpad provides business consulting and software development services. However:

We are not licensed attorneys, accountants, or financial advisors
Our advice should not replace professional legal, financial, or tax counsel
Clients should consult appropriate professionals for specialized advice
We do not provide investment advice or securities recommendations

8. Compliance and Regulatory Disclaimer

While we strive to follow best practices, clients are responsible for:

Compliance with industry-specific regulations (HIPAA, SOX, etc.)
Data protection law compliance in their jurisdiction
Employment law compliance for their business operations
Tax obligations and financial reporting requirements
Professional licensing requirements in their industry

9. Limitation of Liability

To the maximum extent permitted by applicable law:

Our total liability shall not exceed the amount paid for our services
We exclude liability for indirect, consequential, or punitive damages
We are not liable for business interruption or loss of profits
We disclaim liability for third-party actions or service failures
Force majeure events excuse performance delays or failures

10. Investment and Business Risk Disclosure

Starting or growing a business involves inherent risks:

All business investments carry risk of partial or total loss
Market conditions can change rapidly and unpredictably
Competitive landscapes evolve constantly
Technology disruption may affect business viability
Economic downturns can impact all businesses regardless of quality

11. Website and Content Disclaimers

Information Accuracy

Website content may contain inaccuracies or typographical errors
Information is subject to change without notice
External links are provided for convenience; we don't endorse linked content
User-generated content does not reflect our views or opinions

Availability and Performance

Website availability is not guaranteed 100% of the time
Performance may vary based on user location and internet connection
Maintenance windows may cause temporary unavailability
Force majeure events may disrupt service availability

We do not offer a formal service-level agreement (SLA). Availability is best-effort. For contractual terms, see ourTerms of Service.

12. Geographic and Jurisdictional Limitations

Our services may not be available or appropriate in all jurisdictions:

Local laws and regulations may restrict service availability
Some features may not comply with specific regional requirements
Cross-border data transfers are subject to applicable laws
Clients must ensure compliance with their local regulations

13. Testimonials and Case Studies

Client testimonials and case studies featured on our website:

Represent individual experiences and may not be typical
Were obtained with client consent but may be edited for clarity
Do not guarantee similar results for future clients
May not reflect current market conditions or service offerings

14. Updates and Modifications

This disclaimer may be updated periodically. Material changes will be communicated through:

Website notices and updated effective dates
Email notifications to active clients
Inclusion in service agreement updates

15. Contact for Legal Matters

For questions about this disclaimer or legal matters:

Use our legal contact form
Email our legal department directly
Consult with your own legal counsel
Reference this disclaimer in any legal communications

Last updated: 9/2/2025

Effective date: 9/2/2025

This disclaimer is designed to protect both parties and set realistic expectations. Please read it carefully and consult legal counsel if you have questions about its application to your specific situation.

Email delivery and scheduling

We use Resend to send transactional emails (and marketing emails if you opt in). Email analytics may use a small tracking pixel to register opens and clicks; metrics are indicative only and can be affected by client or network blocking. You can unsubscribe from marketing emails at any time using the link provided in each message and reduce tracking by disabling remote images in your email client. Where applicable, first-party identifiers may connect site and email engagement only with your consent—see our Cookie Policy.

We use Calendly for scheduling. Scheduling relies on participant devices, browsers, and network conditions, which are outside our control. We do not guarantee email delivery/receipt or scheduling availability.

Related contract terms

This page summarizes important notices. For binding terms, please review:Limitations of Liability,Third-Party Services, andService Availability in our Terms.